More Important to Security than New Bureaucracies?

Reading this story, it occurs to me that there should be a nationwide hotline (1-800-4terror?) for ordinary people to report suspicious behavior. Classical strategy teaches that gathering information at the lowest levels is a lot more important than reorganizing bureaucracies at the top level, which seems to be the focus of the politicians. Not only that, but advertising such a number would dramatically change the psychology of terrorists operating in this country. They would feel they were being watched and reported. It would also change the way average Americans feel about their control of the situation.