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Refund/Exchange Policy

We offer a 60 Money Back Guarantee on almost every product we offer. Please call customer service at 206-533-9357, in advance to obtain an RMA number (Return Merchandise Authorization) within 60 days of purchase date.

Return merchandise with RMA number to:

Clearbridge Publishing
(print RMA number Here)
PO Box 33772
Seattle, WA 98133

Order Cancellation Policy

Most orders can be cancelled by logging into your account and going to the My Account page. You can also submit any order cancellation via email to orders@scienceofstrategy.com, or call on our business phone at 206-533-9357.

Email cancellations must contain the following: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.

Warranty Policy

Shipping Costs
Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped UPS Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.

30-Day Warranty
All products (unless specifically stated otherwise), carry an implied, industry-standard 90-Day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer.