Three rules describing the guides we need to learn about how groups execute decisions.
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This article explains why. when learning the skills of working with others, trial and error is the slowest possible methods of discovering what works. How-to books, like our own Playbook, can give step-by-step descriptions and examples, but they are limited. The best sources about best practices are our competitors and those wo work with them. Most people shy away from learning their competitors' methods out of a misplaced sense of superiority.